- What are trusted devices and how do they help me?
- How do I add a trusted device?
- Can I opt out of using trusted devices?
- How do I remove a trusted device?
- Do trusted devices expire?
- How do I renew my trusted device's expiration?
What are trusted devices and how do they help me?
Trusted devices are known devices that you use frequently, such as your personal mobile phone, tablet, or home computer. Using trusted devices provide both security and convenience. You can add Two-Factor Authentication (2FA) to your account, and then designate a device as trusted so that you can log in without a verification code for 60 days.
After 60 days, trusted devices are removed from the list automatically, after which you can add the device back to the list as often as needed.
Since trusted devices bypass 2FA, you should limit the number of devices you add to your list and avoid trusting publicly shared devices, such as school/library computers or any unlocked device to which others may have access.
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How do I add a trusted device?
If you’ve enabled 2FA, select the Remember this device option when logging in to your account.
Alternately, you can add the device currently in use to your trusted device list from your Account Settings. From the Password & Security tab, under Security and next to Trusted Devices, click Manage. From the Manage Trusted Devices page, click Add This Device, and then follow the on-screen instructions.
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Can I opt out of using trusted devices?
While you cannot opt out of the Trusted Device system itself, you are not required to designate any devices as trusted. Without a list of devices, each log in attempt requires a verification code.
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How do I remove a trusted device?
You have the option to delete either individual devices or all devices from your trusted device list from your Account Settings. From the Password & Security tab, under Security and next to Trusted Devices, click Manage. From the Manage Trusted Devices page, click Remove to delete a single device or Remove All to delete all devices, and then follow the on-screen instructions.
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Do trusted devices expire?
Yes. Trusted devices expire 60 days from the date that they are added to the trusted device list. However, you can add the same device back to the list as often as needed.
When viewing your trusted device list, the date added for devices scheduled to expire within 10 days appear in yellow and those scheduled to expire within 5 days appear in red. Expired devices are removed from the list.
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How do I renew my trusted device's expiration?
When logging in after your trusted device expires, you are promoted to enter a verification code to confirm your identity, after which you can select the Remember this device option. Selecting this option adds your device to the trusted device list for another 60 days. If you forget to select this option, you can add your device to the list from your Account Settings (see How do I add a trusted device).
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