Managing Trusted Devices

Two-Factor Authentication (2FA) helps to secure your account by requiring you to enter a verification code each time you log in. To bypass the need for this code for 60 days, you can create a trusted device list.

A trusted device is a device that you know and use frequently, such as your personal mobile phone, tablet, or home computer. When you log in from a trusted device you are not prompted for a code, while any log in attempt from a non-trusted device requires verification.

This article describes how to view and manage a trusted device list for your account.

• Adding trusted devices
• Renaming trusted devices
• Removing trusted devices
• Viewing current and expiring trusts

Note: This article contains screenshots that are for example purposes only. Actual text and visuals may vary.

Adding trusted devices

If you’ve enabled 2FA, there are two ways that you can add your current device to your trusted device list, either during log in or from the Manage Trusted Devices page.

When logging in from a trusted device, you will not need a verification code until the device’s trust expires in 60 days. You can renew an expired trust as often as desired and you can also revoke a trust at any time (see Removing trusted devices).

Add a device during log in

1. From Nexon Home (Nexon.com) or Nexon Launcher, log in to your Nexon account.
2. From the Verify Your Account page, select the Remember this device option.
   
3. Enter your verification code to complete logging in.

Your device is now trusted for the next 60 days.

Add a device from the Manage Trusted Devices page

1. From Nexon Home (Nexon.com) or Nexon Launcher, log in to your Nexon account.
2. From your account menu, click Account Settings.
3. Select Password & Security.
4. Under Security, find Trusted Devices, and then click Manage.
   
   To confirm your identity, a verification code is sent to your mobile phone. If using the Authenticator App, enter that 6-digit code instead.
5. Enter the verification code.
   The Manage Trusted Devices page is displayed.
6. Click Add This Device.
   
7. In Device name, enter a name that helps you identify the device, like Amy-iPad or Home Desktop.
   
8. Click Add.

Your device is now trusted for the next 60 days.

Renaming trusted devices

To rename a trusted device:

1. From Nexon Home (Nexon.com) or Nexon Launcher, log in to your Nexon account.
2. From your account menu, click Account Settings.
3. Select Password & Security.
4. Under Security, find Trusted Devices, and then click Manage.
5. Enter the verification code that was sent to your mobile phone to confirm your identity. If using the Authenticator App, enter that 6-digit code instead.
6. Find the device that you want to rename, and then click the edit icon.
   
7. In Device name, enter a name that helps you identify the device, like Amy-iPad or Home Desktop.
8. Click Change.

Removing trusted devices

To remove a single trusted device or all trusted devices:

1. From Nexon Home (Nexon.com) or Nexon Launcher, log in to your Nexon account.
2. From your account menu, click Account Settings.
3. Select Password & Security.
4. Under Security, find Trusted Devices, and then click Manage.
5. Enter the verification code that was sent to your mobile phone to confirm your identity. If using the Authenticator App, enter that 6-digit code instead.
6. Do one of the following:
   • To remove a single device, find the device that you want to delete, click Remove, and then click Remove again.
     
   • To remove all devices, click Remove All, and then click Remove.
     

Viewing current and expiring trusts

To help you monitor the status of your trusted devices, some of the information that appears on the Manage Trusted Device page is color coded.

In the Date Added column, dates for trusts that:

• Are current appear light gray.
• Will expire within 10 days appear yellow.
• Will expire within 5 days appear red.
• Have expired no longer appear on the list.

For expiring trusts, hover over the date to view a tooltip with the actual days remaining.

If you want to renew a device’s trust early, you must first revoke the trust by removing the device from the list, and then add the device to the list again.